CANCELLATION POLICY
Individuals
1. >72 HOURS PRIOR TO BOOKING DATE – FULL REFUND SUBJECT TO 5% CANCELLATION CHARGES IF PAYMENT MADE VIA INSTAMOJO/CREDIT CARD/DEBIT CARD/NEFT.
2. <=72 HOURS PRIOR TO BOOKING DATE – NO REFUND.
Individuals with treatment packages (for >= 5 days)
1. >30 DAYS PRIOR TO BOOKING DATE – FULL REFUND SUBJECT TO 5% CANCELLATION CHARGES IF PAYMENT MADE VIA INSTAMOJO/CREDIT CARD/DEBIT CARD/NEFT.
2. >15 DAYS <=30 DAYS PRIOR TO BOOKING DATE – 50% RETENTION SUBJECT TO 5% CANCELLATION CHARGES IF PAYMENT MADE VIA INSTAMOJO/CREDIT CARD/DEBIT CARD/NEFT.
3. <=15 DAYS PRIOR TO BOOKING DATE – NO REFUND.
Group bookings (for >= 5 rooms).
1. >30 DAYS PRIOR TO BOOKING DATE – FULL REFUND SUBJECT TO 5% CANCELLATION CHARGES IF PAYMENT MADE VIA INSTAMOJO/CREDIT CARD/DEBIT CARD/NEFT
2. >15 DAYS <=30 DAYS PRIOR TO BOOKING DATE – 50% RETENTION SUBJECT TO 5% CANCELLATION CHARGES IF PAYMENT MADE VIA INSTAMOJO/CREDIT CARD/DEBIT CARD/NEFT.
3. <=15 DAYS PRIOR TO BOOKING DATE – NO REFUND.
